We usually dispatch all orders within 24–48 hours.
Delivery typically takes:

• Metro Cities: 2–4 working days
• Other Locations: 3–7 working days

Delivery time may vary depending on your location and courier service.

You can easily track your order using:

• Mobile Number
• Order ID
• Tracking Number (AWB)

Simply enter the details above and click Track Order to get real-time updates.

RTO (Return to Origin) means the order was returned back to our warehouse due to reasons like:

• Customer unavailable
• Incorrect address
• Delivery rejected

You can request re-dispatch or refund by contacting support.

Once your order is dispatched:

• Tracking is activated within 12–24 hours
• Courier updates may take some time to reflect

You will receive updates via SMS/WhatsApp.
 

Our support team is always here to help you:

📱 WhatsApp Support: Available
📧 Email Support: Available
📞 Call Support: Request a callback using the button above

Once we receive your returned product:

• Verification: 5–7 working days
• Refund processing: 2–3 working days

Refund will be credited to your original payment method.

We provide dispatch proof images to ensure transparency:

• Shows actual packed product
• Confirms correct item dispatch
• Helps build trust before delivery

You can download your invoice directly using the Download Invoice button available above.

Tracking may take time to update due to:

• Courier processing delays
• Transit scanning gaps

If there is no update for 48 hours, please contact support.

We offer a 2-day return policy for eligible products:

• Request must be raised within 2 days of delivery
• Product must be unused and in original condition

⚠️ Note: Some items like jewellary & cosmetics are non-returnable.